Why should your business use HG Technology?Our approach is to understand your requirements first. We then typically advise an off-the-shelf solution providing most of what you need, plus some other benefits and advantages. If there was a clear business advantage in building a specific app. we would work with you to understand the pitfalls of this approach and the benefits. We would then embark on a clear organised approach to ensure a successful outcome.
As the first stage of the process, the discovery stage is really about us getting to know your business,
and what your needs are. Typically, this will involve a short meeting to cover:
- What your business does on a day-to-day basis & the key information that drives decisions
- What current system (if any) you have in place
- The requirements of your project
Now that the general project overview is complete, it's time to delve into the details of the project, and plan out the steps needed to produce a fantastic end product. Whilst the discovery phase is about determining the result we're looking to deliver, the design phase is concerned with how we're going to deliver this. We'll consider where your data currently sits to ensure that we employ the optimal connection method to it, and begin considering the data manipulation steps we'll need to take to transform the data into a workable format. This way, if there's a way to output your data that'll increase the efficiency of the project we can employ this from the off, rather than at the development stage when it'll cost valuable time. By the end of the design phase, we'll have a carefully constructed plan of action to follow that'll ensure the efficiency and success of the project. Once this plan is complete, we'll move onto the Development phase.
The development stage is where the project really begins to take shape, as the ideas generated in the first two stages are put into practice. This is typically the longest stage of a project, since it involves undertaking the required implementation and configuration steps as well as production. The key to this stage is communication, so we're often in contact with our clients whilst developing systems to clarify any questions that weren't answered during the discovery & design stages. By doing this, we can make sure that the 'first version' requested is as accurate as possible.
Once the initial development is complete, we will show you the system produced and give you the opportunity to give feedback, and request any additions to the design that they might now desire. For this reason, projects often progress through design & development a number of times since changes to the project requirements are inevitable as it progresses. After all relevant feedback has been actioned and a final product is agreed on, it's time to address the delivery of the system.
There are a large number of different ways to deliver systems, and the suitability of each method depends mainly on the permission requirements of your organisation. During the Delivery stage we'll take account of the number of users you require and their usage needs, as well as the privacy requirements of your data, to determine the optimal delivery method. We'll then get the system up and running and once this is complete, the system will be ready to go live.
Once the system is live, the maintenance stage is ongoing and consists of HG Technology fixing any issues
that arise and providing on-going support.
What our customers say:
"HG Technology really understood what it was that we needed to improve, as well as offering suggestions about other areas they thought we could develop. They communicated with us at every step giving us chance to test, review and revise to ensure that we were satisfied with the solution before it was made live. We now have a highly effective way of managing our EHS information with simplified form creation and access." Emma Lepretre, Operations & Data Manager