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17 October 2025 · HG Technology

Five Outlook fixes for better inbox flow

Hack of the Month
Five Outlook fixes for better inbox flow

We’re all about the flow at HG Technology.

Helping people within businesses become more efficient by automating repetitive tasks.

With Outlook you can fix the flow yourself – IF you know where to look!

Here are 5 of our favourite hacks to help bring order to a chaotic inbox.

  1. Quick Steps for One-Click Actions

Set up Quick Steps to automate routine actions like:
Moving emails to a folder
Marking as read
Forwarding to your team

Find it in the Home tab → Quick Steps → Create New.

  1. Rules for Smart Sorting

Use Rules to auto-sort incoming mail into folders, flag key contacts, or delete spam.

Go to Rules → Manage Rules & Alerts.

  1. Use the ‘Clean Up’ Button

The Clean Up tool removes redundant messages in email threads, so you only keep the latest reply.

Found in the Home tab → Clean Up Conversation.

  1. Focused Inbox to Cut Distractions

Turn on Focused Inbox to separate important messages from clutter.

Found in View tab → Show Focused Inbox.

  1. Drag Emails into Your Calendar

Turn any email into a meeting or task — just drag and drop the email into your Calendar or Tasks pane.

Hope this helps you to find your flow. Happy sorting!