← News & Updates
23 October 2025 · HG Technology

They say good things come in threes!

Articles
They say good things come in threes!

That is certainly true for Hibernia REG, a leading Irish real estate investment company we’ve supported since 2016 with not one, but three transformational projects.

The trilogy of triumphant tech tales shows how we turned complex property management processes into connected intelligent systems.

We are talking huge improvements in communications and reporting, and in the management of their data. Here is what we did – and why – in no particular order!

  1. Tenant Correspondence System: Bringing order to everyday communication.

Our client lacked a centralised tenant communications system which meant tracking correspondence or sharing information was inefficient and inconsistent. Emails, attachments, and updates for example were scattered making it difficult to keep records aligned or monitor follow-up actions.

Our approach was to develop a bespoke system using Microsoft’s Power Apps and SharePoint, creating a secure hub for managing all tenant interactions.

We focused on giving users exactly what they needed, without overcomplicating things. Power App allows quick creation and logging of correspondence, while SharePoint ensures all files are stored safely and accessibly.

“The intuitive design meant that very little training was required for new users. Overall, Tenant Correspondence has proven to be a reliable and efficient tool.” – Kelly McSorley, Operations, Hibernia REG

  1. Occupancy Data Reporting: From manual chaos to automated clarity.

Hibernia REG’s approach to tracking occupancy data was decidedly outdated and relied on complex Excel spreadsheets which were time-consuming and prone to error.

Using the Power Platform, we replaced their manual workload with a fully integrated system combining Power Automate for data loading, Power Apps for input, SharePoint for storage and Power BI for real-time insight.

Reporting, which previously required several days, is now instantaneous, complemented by real-time dashboards that showcase patterns and irregularities in building occupancy.

The integration means data can now flow seamlessly between systems, with built-in accuracy checks and instant visual insights.

“Automating the data loading and centralising storage has saved us a lot of time and effort… This upgrade has been a game-changer for our operations team.” – Vanessa Fuentes, Operations, Hibernia REG

  1. Environmental, Health & Safety (EHS) System: Streamlined, compliant and auditor approved.

Our help was needed to better manage Hibernia REG’s EHS processes as their disjointed system made it difficult to keep incident records consistent, ensure compliance, or find key documents quickly.

Using SharePoint as the foundation, our solution automated workflows, reorganised file storage, built secure document libraries, and introduced live data lists integrated with their existing systems.

The result has been game changing by making compliance effortless, documentation more transparent, and data easier to manage. It was even praised by BSI Group auditors as “the best EHS system they’d seen on SharePoint.”

“We now have a highly effective way of managing our EHS information.” – Emma Lepretre, Operations & Data Manager

Three projects. One partnership. A single story of continuous improvement.

Each of these projects began with a practical problem and ended with measurable impact. But what is most impressive is how they connect.

Together, they have created a joined-up digital ecosystem where communication, compliance, and data insights all work in sync.

This clearly shows what’s possible when a forward-thinking business pairs deep operational knowledge with the right tech partner. And no matter the sector, at HG Technology we thrive on transforming everyday operations using the Microsoft Power Platform.

Intrigued? If your processes need an automation overhaul, get in touch for a free, no obligation chat. We’re here to help.